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SkyLocation

Support

Need assistance with SkyLocation? Email us with as much detail as possible about your issue. Screenshots, device info, and the time when the problem occurred are very helpful.

App Store Reviews

Please use reviews for general feedback. For support issues that need a response, email us directly.

Response Time

We aim to respond within 24-48 hours. Complex issues may take longer to investigate.

FAQ

Common questions

Where can I report a bug or issue?
Why does the map show a blank screen?
How do I restore my Pro purchase?
Why isn't my location showing?
Does SkyLocation work offline?
How do I share my location?
How do I add a flight?
My boarding pass was not recognised. What can I do?
Does SkyLocation show delays, gate changes or live airline status?
Where are my boarding passes stored?
What if I need immediate help?